Talent Acquisition & Onboarding Coordinator

About Us:
Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.

About the Role:
The Talent Acquisition & Onboarding Coordinator partners with the Experience Manager to attract, hire, onboard, and develop the people who make Effortless Office special. This role supports the full hiring lifecycle, from interviewing candidates and completing background and reference checks to preparing and sending offer letters, and makes sure every new hire has a smooth, welcoming start. They coordinate onboarding and new hire training, track and process 45-day and 90-day performance reviews, and manage the annual company review cycle from kickoff through completion. With a strong eye for detail and a commitment to confidentiality, the Talent Acquisition & Onboarding Coordinator creates a consistent, effortless experience for every candidate and employee, from the first interview through every review.

Location: 100% Remote
Reports To: Experience Manager
Schedule: Monday – Friday 8:00 am – 5:00 pm PST
Compensation:$55,000 – $60,000 annually
Benefits:

• Health, dental, and vision insurance
• 401K + employer match
• Paid time off and holidays
• Opportunities for career growth and development
• Formal and structured mentorship
• Training and certification support

Responsibilities:
Recruiting & Interviewing

• Partner with the Experience Manager and hiring managers to understand staffing needs and post open positions on job boards and other recruiting channels.
• Screen resumes and applications and conduct initial screening interviews via Microsoft Teams to identify qualified candidates.
• Schedule and coordinate interviews, participate in interviews, and gather feedback from hiring teams.
• Communicate promptly and professionally with candidates throughout the hiring process and keep candidate records accurate and up to date.

Background Checks, References & Offers

• Initiate and track background checks, ensuring each is completed and cleared before a new hire’s start date.
• Conduct professional reference checks and summarize findings for the Experience Manager and hiring manager.
• Prepare and send offer letters, track acceptances, and confirm start dates with new hires and their managers.
• Handle all candidate and employee information with strict confidentiality and in line with company policy and employment regulations.

Onboarding & New Hire Training

• Coordinate onboarding from offer acceptance through the first 90 days, ensuring new hire paperwork and PEO enrollment are completed accurately and on time.
• Work with hiring managers, IT, and Accounting so new hires have the equipment, system access, and information they need on day one.
• Schedule and facilitate new hire orientation and training on company policies, core values, and our EOS (Entrepreneurial Operating System) practices.
• Track completion of required new hire training, including security awareness training.
• Serve as a go-to resource for new hires during their first weeks with the company.

Performance Reviews

• Schedule, track, and process 45-day and 90-day performance reviews for all new hires, ensuring they are completed on time.
• Prepare review materials for managers and follow up on outstanding or overdue reviews.
• Manage the annual company review cycle, including timelines, communications, manager reminders, and completion tracking.
• Maintain accurate review documentation and report on completion status and trends to the Experience Manager.

Employee Experience & Continuous Improvement

• Maintain organized, accurate, and confidential employee and hiring records.
• Develop and refine templates, checklists, and processes to create a consistent experience for candidates, new hires, and managers.
• Support the Experience Manager with employee engagement initiatives and other HR projects as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience will be considered.
• Preferred Certifications: aPHR, PHR, or SHRM-CP
• 3+ years of experience in recruiting, talent acquisition, onboarding, or HR coordination.
• Experience conducting interviews, background checks, and reference checks.
• Working knowledge of employment practices related to hiring, background screening, and recordkeeping (e.g., EEO, FCRA, Form I-9).
• Experience with applicant tracking systems (ATS), HRIS, or PEO platforms preferred.
• Proficiency in Microsoft 365, including Outlook, Teams, Word, and Excel.
• Experience in an IT, Managed Service Provider (MSP), or technology services environment is a plus.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple candidates and deadlines at once.
• Strong written and verbal communication skills and a warm, professional approach with candidates and employees.

Why Join EO?
At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.

We are aligned through our core values and seek employees that embody these:

• Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
• CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
• Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.
• Efficiency – we maximize output and minimize wasted time, effort, and resources.
• Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
• Reliability – we consistently deliver on promises, follow through on commitments, and are dependable in all situations.
• Merit – we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment
Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Originally posted on Himalayas