Principal Technical Talent Acquisition Partner

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Principal Technical TA Partner to drive the rapid growth of our Engineering teams across North America. In this roll*, you will hire for Software Engineering and Product Management roles in North America, while partnering closely with cross-functional Talent Acquisition teams to develop diverse, high-quality talent pools at scale. You enjoy being a hands-on recruiter, but also enjoy identifying and solving problems and mentoring early career teammates. 

A day in the life (Responsibilities) 

• Work directly with senior leaders across R&D to ensure we build talent pipelines to fit our functional needs, our mission, and our culture.
• Manage key stakeholder relationships across hiring managers and senior leaders align recruiting strategies with business priorities.
• Source, assess, and close candidates for senior-to-staff level Software Engineering and Product Management requisitions across North America.
• Collaborate with partners across the People and Places Team (People Success Partners, Compensation, TA Ops) and outside of our broader team (Finance) to drive business results. 
• Coach and mentor early-to-mid career recruiters, championing advanced sourcing methods, offer negotiation strategies, and equitable hiring practices.
• Proactively leverage data and insights to influence and drive change. 

What you'll need to thrive (Requirements)

• 8+ years of related experience, Bachelor’s degree preferred.
• Proven track record of sourcing, assessing, and closing high-bar talent across complex technical disciplines and/or Product Management.
• Strong negotiation and consultative skills with the confidence to push back on hiring profiles, level misalignments, and timeline expectations with senior R&D leadership.
• Ability to work in an ambiguous, growing environment, and drive results even when the roadmap isn't fully defined.
• Strong communication skills in all directions (internally, externally, cross-functionally).
• Strong commitment to creating and facilitating an excellent candidate experience, and creating inclusive interview processes that mitigate bias.
• A passion for technology trends and a track record of implementing AI or automation tools to improve personal and team productivity.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-DNI

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$131,000—$210,000 USD

Zone B

$114,000—$182,000 USD

Zone C

$102,000—$163,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.