Parts & Inventory Coordinator (PERMANENT AU DAYSHIFT, REMOTE/WFH - PHILIPPINES)

Parts & Inventory Coordination

• Monitor parts availability and stock levels across branches.
  
• Identify parts that may need to be transferred between branches and flag these to the relevant team member.
  
• Prepare lists of parts that may need to be ordered based on stock levels and average lead times.
  
• Monitor parts on order and expected delivery dates.
  
• Assist with inventory-related projects as required.
  
• Eventually assist with running and checking inventory cycle counts.
  

Parts Team Support & Follow-Up

• Follow up with the parts team for missing information required to update NetSuite and other records.
  
• Monitor OneDrive for relevant parts and order information.
  
• Follow up on documents or details that have not yet been provided.
  
• Flag discrepancies, delays or potential issues, such as parts that are unlikely to arrive in time to meet requirements.
  
• Keep the relevant team members informed of changes, delays and outstanding actions.
  

Inventory Reporting

• Provide quick parts and inventory updates when requested.
  
• Prepare reports such as:
  

o Quantity on hand by branch

o Total stock quantities

o Parts currently on order

o Expected delivery dates/ETAs

• Provide accurate information to support purchasing and inventory decisions.
  

General Parts & Administrative Support

• Maintain accurate and organised records across NetSuite and other systems.
  
• Assist with basic customer service queries received through the parts email.
  
• Support the parts team with administrative and inventory-related tasks.
  
• Assist with other parts, inventory or system projects as requested.
  

Key Requirements

• Previous experience in parts coordination, inventory administration, purchasing, order
  

processing, logistics administration or a similar role.

• Experience working with ERP, inventory management or order management systems.
  
• Strong attention to detail and accuracy when working with part numbers, quantities, orders and inventory data.
  
• Strong follow-up skills and the ability to proactively chase missing information.
  
• Ability to identify discrepancies, delays and information that does not line up.
  
• Strong organisational and administrative skills.
  
• Proficiency in Microsoft Office, particularly Excel.
  
• Strong written and verbal English communication skills.
  
• Ability to work independently and manage multiple tasks and priorities.
  

Preferred Skills & Experience

• Previous experience using NetSuite.
  
• Experience in the heavy equipment, mining, construction, automotive, industrial or machinery industries.
  
• Experience working with parts, equipment or technical products.
  
• Experience managing purchase orders, sales orders and backorders.
  
• Experience with inventory across multiple branches or locations.
  
• Experience with stock transfers and cycle counts.
  
• Experience preparing inventory or parts reports.
  
• Experience working with OneDrive or similar document management systems.
  
• Previous experience supporting an Australian business.