Customer Support Specialist
Posted 16 Nov 2025Confirmed open 2h ago
Who can apply
South Africa only
Salary
R17K–20K / month
Per month, ZAR
Level
Not stated
Full-time
Timezone
See description
About the role
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
- Role Overview:
- We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Responsibilities:
- Monitor EV charger statuses and identify any issues.
- Communicate with property owners and drivers to assist with troubleshooting.
- Coordinate with maintenance teams for on-site support.
- Document issues and resolutions in the system.
- Escalate complex technical problems when necessary.
Requirements
- 3+ years of experience as a Customer Service Specialist or Technical Support Specialist
- Tech-savvy with strong problem-solving skills
- Excellent communication skills
- Ability to multitask and manage active issues efficiently
- Customer service or technical support experience in IT or related field preferred
Training Provided:
- EV charger systems and operations
- Basic troubleshooting and issue resolution
- Coordination procedures with maintenance and property teams
Skills mentioned
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About QuickTeam
Listing details & historyShowHide
- Employer posted
- 16 Nov 2025
- Last confirmed open
- 2h ago
- Source
- Employer careers site
- Degree
- Not mentioned
- Visa
- Not stated
- Timezone
- Full-time, 40 Hours/Week Fully remote, work from home Salary: ZAR 17,000-20,000/month, commensurate with skills and experience Availability to work during EST business hours.
- Languages
- Not stated
- Location evidence
- “Remote (Cape Town, Western Cape, South Africa)”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
History
- 10 Nov · Location updated
- 10 Nov · source content changed
- 10 Nov · Location updated
- 10 Nov · source content changed
- 10 Nov · Location updated
- 10 Nov · source content changed
- 10 Nov · Added to Remotavia
