Customer Success Manager (CSM)
Posted 12 days ago
Who can apply
India only
Salary
₹6L–10L
Per year, INR
Level
Senior
Full-time
Timezone
UTC +5
About the role
At NestifyTech Solutions, We’re looking for a proactive and empathetic Customer Success Manager to drive customer retention, satisfaction, and growth. The ideal candidate will act as a trusted advisor, ensuring customers achieve maximum value from our product or service.
Responsibilities:
Own and manage customer relationships post-sale through renewal.
Onboard new clients and ensure successful adoption.
Monitor customer health and usage metrics; proactively address issues.
Identify upsell/cross-sell opportunities and collaborate with Sales.
Act as the voice of the customer to internal teams.
Required Qualifications:
5+ years of experience in Customer Success, Account Management, or similar.
Strong communication and relationship-building skills.
Familiarity with CRM and customer success tools (e.g., HubSpot, Gainsight, Zendesk).
Experience in SaaS, B2B, or tech environments preferred.
Originally posted on Himalayas
Skills mentioned
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About Nestifytech Solutions Private Limited
Listing details & historyShowHide
- Employer posted
- 29 Oct 2026
- Last confirmed open
- Not yet confirmed
- Source
- Job board
- Degree
- Not mentioned
- Visa
- Not stated
- Timezone
- Not stated
- Languages
- Not stated
- Location evidence
- “Remote — India”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
History
- 10 Nov · Added to Remotavia
