DIRECTOR, HUMAN RESOURCES

Salary: $135,000-$160,000

Bonus: 15%

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

Reporting to the HRVP, the HR Director leads a high-performing HR team and provides strategic and operational HR leadership across multiple locations and business units. This role partners with senior operational leaders to develop and execute people strategies that support business objectives, strengthen leadership capabilities, enhance associate engagement, advance talent development, and improve organizational effectiveness.

As a strategic business partner and trusted advisor, the HR Director builds collaborative relationships, balances stakeholder needs, and fosters a culture of trust, accountability, inclusion, and continuous improvement. The role serves as a subject matter expert in talent management, associate relations, labor relations, employment practices, and organizational effectiveness while partnering across a matrixed organization to deliver sustainable people solutions.

This position supports the ESFM Sector. Prior union experience, including partnering with union employees and/or representatives, is required.

Key Responsibilities

Strategic HR Leadership & Business Partnership
Competencies: Collaborates | Balances Stakeholders | Drives Results

• Partner with senior leaders to align people strategies with business and operational priorities.
• Provide strategic guidance on workforce planning, organizational effectiveness, talent, and leadership capabilities.
• Use workforce analytics and business insights to identify opportunities, risks, and actionable solutions.
• Influence decisions while balancing associate, operational, client, union, and organizational priorities.

Talent & Leadership Development
Competencies: Builds Effective Teams | Drives Engagement | Nimble Learning

• Identify, develop, and retain high-performing and high-potential talent.
• Advance succession planning, leadership development, internal mobility, and bench strength.
• Champion Compass Group's Fuel Our Future competencies in talent and performance practices.
• Coach leaders to build inclusive, engaged, accountable, and high-performing teams.

Associate & Labor Relations
Competencies: Instills Trust | Balances Stakeholders | Ensures Accountability

• Advise leaders on complex associate relations, investigations, performance, conduct, and workplace concerns.
• Provide strategic labor-relations support, including collective bargaining agreement administration and union interactions.
• Promote fair, consistent, ethical decision-making and constructive labor relationships.
• Coach leaders on expectations, feedback, accountability, and building organizational trust.

Organizational Effectiveness & Change
Competencies: Cultivates Innovation | Nimble Learning | Collaborates

• Lead, manage, and develop an HR team of 5+.
• Lead organizational change and continuous-improvement initiatives.
• Anticipate workforce challenges and adapt HR strategies to changing business needs.
• Develop scalable, practical people solutions through collaboration, innovation, and effective change management.

HR Operational Excellence
Competencies: Drives Results | Resourcefulness | Ensures Accountability | Builds Effective Teams

• Translate business priorities into measurable HR action plans and outcomes.
• Monitor key workforce metrics, including retention, turnover, engagement, and talent development.
• Use data to identify performance gaps, organizational risks, and improvement opportunities.
• Ensure consistent execution of HR policies, programs, compliance requirements, and initiatives.
• Optimize HR resources, tools, and partnerships across a complex, multi-site environment.

Qualifications

• Bachelor's degree in HR, Business, Hospitality Management, or related field, or equivalent education and experience.
• 8+ years of progressive HR experience, preferably in a multi-site organization.
• Required experience supporting union/labor-relations and collective bargaining environments.
• Demonstrated success managing complex associate relations and sensitive workplace matters.
• Strong knowledge of HR practices and federal, state, and local employment laws.
• Experience with talent management, succession planning, leadership development, organizational development, and change management.
• Proven ability to influence senior leaders and execute people strategies that deliver measurable business results.
• Strong business acumen, analytical ability, communication, coaching, and relationship-building skills.
• Ability to travel up to 25%.

Preferred

Experience in foodservice, hospitality, facilities management, or another complex service environment; supporting geographically dispersed teams and executive leaders; competency-based talent practices; and/or PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

Measures of Success

Success will be reflected through strong business partnerships; improved talent and succession readiness; associate engagement and retention; effective associate and labor relations; data-driven workforce decisions; successful organizational change; and consistent demonstration of Compass Group's Fuel Our Future competencies.

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click hereor copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1581169

ESFM

Kendra Walcott-Dasent

Originally posted on Himalayas