Technical Writer (Contract)
Posted 25 Aug 2020Confirmed open 28 min ago
Who can apply
Canada · United States
Salary
Not disclosed
Level
Not stated
Contract
Timezone
Not stated
About the role
Job Description
Technical Writer (Contract) - Up to 6 months, full time.
ServiceTitan is looking for a contract technical writer to support the Documentation team backlog, including creating engaging content that helps our internal and external customers excel at self-sufficiency when using or troubleshooting the product. Includes other doc-oriented tasks as requested by the Documentation team manager, such as producing release notes and other customer-facing help material to support rollouts and other needs.
Contract length: up to 6 months
Required
Experience: 3 to 4 years of professional writing end-user/internal documentation (help, FAQs, related documentation) in a fast-paced tech environment
Education: Bachelor's degree in English, Technical Communications, Computer Science, Creative Writing or equivalent
Technical skills: Proficient in Google Suite (Drive, Docs), JIRA/Confluence, and component-based authoring tools such as Contentful
Responsibilities
Support all documentation tasks in the Docs team backlog, including create new content and edit existing documentation as needed
Revise other help content as directed by the technical writing manager, including but not limited to internal documentation to assist our internal support team
Conduct peer reviews of other team members and provide actionable feedback to ensure consistency and quality assurance across all content
Work and collaborate with the technical writing team, product managers, subject matter experts, support teams, and other members of the org to ensure all documentation is correct and meets style guidelines as set by the writing team.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
About ServiceTitan
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.
Skills mentioned
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About ServiceTitan
Listing details & historyShowHide
- Employer posted
- 25 Aug 2020
- Last confirmed open
- 28 min ago
- Source
- Employer careers site
- Degree
- Degree or equivalent experience
- “Contract length: up to 6 months Required Experience: 3 to 4 years of professional writing end-user/internal documentation (help, FAQs, related documentation) in a fast-paced tech environment Education: Bachelor's degree in English, Technical Communications, Computer Science, Creative Writing or equivalent Technical skills: Proficient in Google Suit”
- Visa
- Not stated
- Timezone
- Not stated
- Languages
- Not stated
- Location evidence
- “Remote (Glendale, CA, United States)”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
