Technical Team Lead [Talents Bench]

Metal Toad is a strategic AI partner. We help our customers to use AI to build the engines of their future growth, aligning AI’s capabilities with their most important business opportunities. We are an AWS, Anthropic, and OpenAI partner. 

Our team includes consultants, software engineers, devops engineers, UX designers, project managers, marketers, and supporting staff. It should go without saying, but everyone working at Metal Toad should be interested in the impact of AI, and believe in a human-first, AI-enabled future.

Metal Toad is a fully remote company, offering all team members the ability to work from home. 

Although Metal Toad is a remote company, we are currently seeking contractors residing in Brazil for this position. Compensation will be made in Brazilian Reais (R$), in accordance with the local currency of the country where the position is located. Due to legal limitations, we are unable to sponsor any type of visa.

To apply for this position, please submit your resume in English as a PDF.

Job Description

The mission for this role is to lead a team of software engineers to implement high-quality technology solutions.

Responsibilities

OUTCOMES

• Ensure Engineering Profitability: Manage resource allocation through accurate estimation, meet utilization targets, and ensure strict adherence to time logging standards.
• Ensure High Engineering Performance: Guarantee project success through proactive unblocking, rapid communication, and meeting all security and quality standards.
• Maintain Professional Standards: Ensure ongoing compliance with role certification standards and practice effective delegation.
• Recruit & Retain Great Talent: Ensure 90%+ A-player acquisition and maintain high retention of engineering talent.

ACTIVITIES

• Estimation & Allocation: Create accurate estimates for every ticket to enable proper resource allocation.
• Utilization & Logging: Ensure the team (including self) meets utilization targets and adheres to time logging standards.
• Unblocking & Escalation: Reduce ticket overage by unblocking engineering team members and leveling technical issues up to the Head of Engineering.
• Reporting: Report ticket estimate overages to the Project Manager and Head of Engineering ASAP to ensure project success.
• Onboarding & Certification: Maintain updated milestones and dates in the Certification Planning spreadsheet for 100% of team members.
• Quality Control: Adhere to quality and security standards to ensure zero requirements defects on projects.
• Timeline Management: Support work-in-progress cycle times of < 2 days, code reviews within 4 business hours, and QA within 2 days.
• Team Leadership: Delegate tasks using the 5 Levels of Leadership (p. 215) and implement Manager Tools best practices for retention.
• Hiring: Participate in the hiring process using the WHO method to acquire A-player talent. 

QUALIFICATIONS REQUIRED

• Agree with our Corporate Values Statement.
• Believes in the company's mission: to help people.
• Believes in the principles of open source.
• Advanced to fluent English communication skills are essential for this role.
• 8+ years of experience as a Tech Leader
  
• Proven ability to lead a team of software engineers.
• Demonstrated experience in technical estimation and resource allocation.
• Expertise in maintaining engineering quality and security standards.
• Proven ability to create quality software - Zero major defects and/or bugs released
• Familiarity with the WHO method for hiring and talent acquisition.
• Knowledge of Manager Tools best practices for team retention.
• Ability to implement delegation according to the 5 Levels of Leadership.
• Commitment to ongoing role certification and professional development.
• Ability to maintain rapid communication and meet strict cycle-time targets.

Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.