Skip to content
Remotavia
Mercy

Service Center Technician

Remote in set countriesUnited States onlyFull-time

Posted 4 days ago

Who can apply

United States only

Salary

Not disclosed

Level

Entry level

Full-time

Timezone

See description

About the role

Find your calling at Mercy!

Primary Functions: Fulfill customer requests, resolve customer technical issues, and respond to customer questions in a timely manner to ensure ongoing effectiveness of the desktop computing environment.

Typical activities include - Event Management; Service Request Fulfillment; Incident Management; Problem Management; Access Provisioning; Continual Service Improvement.

Position Details:

Position Description: Service Center Technician

Location: Hybrid/Remote
Type:Full - Time

Schedule:First Shift Flex - 7:00am - 5:30pm


Mercy Customer Service Center

**Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.


Qualifications:


  • Education: High School Diploma and technical vocational training or equivalent work experience.
  • Experience: Minimum of one (1) year experience in Level 1 end-user support role.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Originally posted on Himalayas

Interested in this role?

You apply directly with the listing source. Remotavia never charges candidates.

Apply on Himalayas

Check your resume

See which keywords from this job your resume is missing.

Track this application

Add it to your board and get a follow-up reminder.

Draft a cover letter

An honest first draft from your resume and this job.

Prepare for interviews

Likely questions based on this job description.

Listing details & historyShow
Employer posted
21 Oct 2026
Last confirmed open
Not yet confirmed
Source
Job board
Degree
Not mentioned
Visa
No sponsorship
“Position Details: Position Description: Service Center Technician Location: Hybrid/Remote Type: Full - Time Schedule: First Shift Flex - 7:00am - 5:30pm Mercy Customer Service Center **Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position.”
Timezone
Primary Functions: Fulfill customer requests, resolve customer technical issues, and respond to customer questions in a timely manner to ensure ongoing effectiveness of the desktop computing environment.
Languages
Not stated
Location evidence
“Remote — United States”

Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.

History

  • 21 Oct · Added to Remotavia

Similar remote jobs

See more

Service Center Technician

Mercy

Apply