Service Center Technician
Posted 4 days ago
Who can apply
United States only
Salary
Not disclosed
Level
Entry level
Full-time
Timezone
See description
About the role
Find your calling at Mercy!
Primary Functions: Fulfill customer requests, resolve customer technical issues, and respond to customer questions in a timely manner to ensure ongoing effectiveness of the desktop computing environment.Typical activities include - Event Management; Service Request Fulfillment; Incident Management; Problem Management; Access Provisioning; Continual Service Improvement.
Position Details:
Position Description: Service Center Technician
Location: Hybrid/Remote
Type:Full - Time
Schedule:First Shift Flex - 7:00am - 5:30pm
Mercy Customer Service Center
**Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.
Qualifications:
- Education: High School Diploma and technical vocational training or equivalent work experience.
- Experience: Minimum of one (1) year experience in Level 1 end-user support role.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Originally posted on Himalayas
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About Mercy
Listing details & historyShowHide
- Employer posted
- 21 Oct 2026
- Last confirmed open
- Not yet confirmed
- Source
- Job board
- Degree
- Not mentioned
- Visa
- No sponsorship
- “Position Details: Position Description: Service Center Technician Location: Hybrid/Remote Type: Full - Time Schedule: First Shift Flex - 7:00am - 5:30pm Mercy Customer Service Center **Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position.”
- Timezone
- Primary Functions: Fulfill customer requests, resolve customer technical issues, and respond to customer questions in a timely manner to ensure ongoing effectiveness of the desktop computing environment.
- Languages
- Not stated
- Location evidence
- “Remote — United States”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
History
- 21 Oct · Added to Remotavia