Senior Consultant - Clinical Data Programming

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva's Vault Clinical Data Management System (CDMS) is changing how life sciences companies manage clinical trial data, bringing EDC, coding, and Veeva Data Quality System (DQS) together in one platform. We're looking for a Senior Consultant with life sciences software programming experience to help customers get the most out of EDC while running their trials. This is a full-time, permanent, customer-facing role open to candidates working remotely from the EU or UK.

What You’ll Do

• Act as a trusted advisor to customers and clinical sites, ensuring trial designs are configured to meet their goals, and providing training and mentorship along the way
• Work with customers to interpret clinical protocol requirements and project specifications, applying industry and Veeva best practices
• Lead database development activities per the project plan, coordinating with sponsor, CRO, and other vendor teams
• Coordinate with clinical data providers (central labs, ECG, eCOA, IRT, etc.) to configure data transfers
• Configure forms, rules, and other study items in Vault CDMS, and build custom SQL-based listings for customer data cleaning needs
• Run on-site or remote user acceptance testing, managing feedback, issue resolution, and study acceptance
• Support requirements gathering and specification writing for study integrations and go-live activities
• Flag risks and contingency plans to project management to keep the project compliant with regulatory and Veeva procedures
• Contribute to process, product, and best-practice initiatives, and support developers and testers throughout the project lifecycle
• Share data management activities, challenges, and end-user feedback with the Vault CDMS product team
• Configure and support data imports into Veeva DQS

Requirements

• 5+ years of experience with EDC clinical software, covering end-to-end data management (database design, data collection, data analysis, query resolution, datasets, statistical reporting)
• Solid understanding of clinical trial processes, particularly around data collection and review
• Programming experience in languages such as SAS, R, JSON, Python, or SQL, with the ability to pick up new SQL-based languages
• Background in the life sciences industry (pharma, biotech, medical device, CRO, or academic/public health), with experience across project assessment, planning, development, training, and implementation
• Experience in a customer-facing role, ideally within software professional services or consulting
• Ability to work independently and collaboratively in a fast-paced, dynamic environment while meeting project timelines
• Strong verbal and written communication, interpersonal, and presentation skills
• Willingness to travel up to 10%, potentially including international travel

Nice to Have

• Familiarity with data management standards (GCDMP, CDISC, SDTMIG, CDASH, ADaM)
• Experience working with system integrators for IVRS, medical coding, eSource, CTMS, eTMF, or similar clinical technologies
• Experience integrating or programming with REST-based APIs
• Experience translating clinical protocols into software specifications, including technical documentation
• Experience with Veeva applications
• Located near a major life sciences hub
• Degree in Life Sciences, Computer Science, or a related field

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows: 
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision. 

Perks & Benefits

• Private health insurance
• Flexible paid time off plus local public holidays
• Pension / retirement plan contributions
• 1% charitable giving program

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.   As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.   If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].