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Remotavia
Remote in set countriesSouth Africa onlyFull-time

Posted 6 days ago

Who can apply

South Africa only

Salary

Not disclosed

Level

Mid level

Full-time

Timezone

UTC +2

About the role

About the Technical Support EngineerPosition

We are looking for a bright Technical Support Engineer to provide enterprise-level technical support to our customers. This technician will give support via phone, web, email, chat and other channels as required. A background in engineering or IT support is a must.

Technical Support Engineer Responsibilities

  • Take ownership of customer issues reported and see problems through to resolution

  • Study, diagnose, troubleshoot and recognize solutions to solve customer issues

  • Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams

  • Provide timely and detailed feedback to customers

  • Ensure proper recording and closure of all issues

  • Prepare accurate and timely reports

  • Document knowledge in the form of knowledge base tech notes and articles

Technical Support Engineer Requirements

  • BS degree in Information Technology, Computer Science or equivalent

  • Proven working experience in enterprise technical support, IT support or as a technical engineer

  • Basic knowledge of Unix/Linux systems, utilities, and scripting

  • Great problem-solving skills

  • Great client-facing skills

  • Outstanding written and verbal communication skills

Originally posted on Himalayas

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You apply directly with the listing source. Remotavia never charges candidates.

Apply on Himalayas

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About Isuzu Motors South Africa

Listing details & historyShow
Employer posted
20 Oct 2026
Last confirmed open
Not yet confirmed
Source
Job board
Degree
Degree or equivalent experience
“Technical Support Engineer Responsibilities Take ownership of customer issues reported and see problems through to resolution Study, diagnose, troubleshoot and recognize solutions to solve customer issues Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams Provide timely and detailed feedback to custom”
Visa
Not stated
Timezone
Not stated
Languages
Not stated
Location evidence
“Remote — South Africa”

Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.

History

  • 20 Oct · Added to Remotavia

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