Infra, Service Desk, & Asset Management Head
Posted 7 days ago
Who can apply
United States only
Salary
Not disclosed
Level
Executive
Full-time
Timezone
See description
About the role
Job Summary
The Head of IT Infrastructure, Service Desk & Asset Management leads the Group’s IT infrastructure, service desk, end-user support, and IT asset management functions, providing strategic direction, governance, and operational leadership to ensure the delivery of reliable, secure, resilient, scalable, cost-effective, and customer-centric technology services across the conglomerate. The role ensures that IT services are aligned with business priorities, support operational continuity, and enable the organization’s digital transformation and growth.Duties and Responsibilities
1.ITInfrastructure & ResilienceLead the Group-wide strategy,operations, and modernization of network, servers, systems, data centers,cloud, and infrastructure to ensure secure, resilient, scalable, and highlyavailable technology services.
2.ITService Management & Customer ExperienceGovern IT Service Desk, end-usersupport, and ITSM practices to deliver consistent, responsive, andcustomer-centric services across all business units, with clear SLAs, KPIs, andcontinual improvement.
3.ITAsset & Technology Lifecycle ManagementEstablish Group-wide governance forIT assets, technology standards, lifecycle, procurement, utilization,licensing, and retirement to optimize investments, compliance, and total costof ownership.
4.TechnologyGovernance, Risk & TransformationDrive technology governance,operational risk management, business continuity, and infrastructuretransformation initiatives, including automation, cloud adoption, and emergingtechnologies, in alignment with Group strategy.
Strategic Leadership &Shared ServicesLeadthe IT Infrastructure and Shared Technology Services organization, managingpeople, budget, vendors, and stakeholder relationships while deliveringscalable, cost-effective services that support business growth and operationalexcellence.Technical Competencies and Skills
IT Infrastructure, Service Management, ITIL, Stakeholder Management, Leadership, Strategic Vision, People Management, Asset & Vendor ManagementEducation, Trainings and Licenses Required
•Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer EngineeringOriginally posted on Himalayas
Skills mentioned
Interested in this role?
You apply directly with the listing source. Remotavia never charges candidates.
Check your resume
See which keywords from this job your resume is missing.
Track this application
Add it to your board and get a follow-up reminder.
Draft a cover letter
An honest first draft from your resume and this job.
Prepare for interviews
Likely questions based on this job description.
About Filinvest Group
Listing details & historyShowHide
- Employer posted
- 18 Oct 2026
- Last confirmed open
- Not yet confirmed
- Source
- Job board
- Degree
- Degree required
- “Technical Competencies and Skills IT Infrastructure, Service Management, ITIL, Stakeholder Management, Leadership, Strategic Vision, People Management, Asset & Vendor Management Education, Trainings and Licenses Required •Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering Originally posted on Hi”
- Visa
- Not stated
- Timezone
- Not stated
- Languages
- Not stated
- Location evidence
- “Remote — United States”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
History
- 18 Oct · Added to Remotavia
