German Speaking Representative WFH
Posted 13 days ago
Who can apply
Eligibility not stated
Salary
Not disclosed
Level
Entry level
Full-time
Timezone
UTC +2
About the role
German-speaking Customer Service Representative (Remote, Namibia)
Are you fluent in German and passionate about delivering exceptional customer experiences?
Do you live in Namibia and have strong, stable fibre connectivity?
Join our dynamic remote team as a Customer Service Representative, where your language skills, empathy, and solution-driven mindset will help drive customer satisfaction and business growth.
Key Responsibilities
- Customer Support: Manage inquiries via email, phone, and chat including orders, complaints, and general assistance.
- Issue Resolution: Turn challenges into opportunities by providing thoughtful, solution-oriented responses.
- Feedback Loop: Capture and relay customer insights to improve service delivery and product offerings.
- Order Review: Assist customers with design and order-related queries to prevent issues before they arise.
Requirements
- Fluent in German (C1 or C2) and English (read, write, speak)
- Basic proficiency in English for internal communication
- Previous experience in customer support or a related field preferred
- Must reside in Namibia
- Reliable fibre internet connection required
Soft Skills
- Strong customer orientation with a genuine desire to help
- Friendly, supportive, and patient demeanour
- Excellent problem-solving and results-driven mindset
- Collaborative team player with a positive attitude
- Efficient, organized, and self-motivated working style
Salary: Market related
Equipment: Provided
If this sounds like the opportunity for you, we'd love to hear from you!
Surgo (Pty) Ltd is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from people with disabilities and individuals from diverse backgrounds.
Due to the high volume of applications, if you have not received feedback within three months, please consider your application unsuccessful and feel free to reapply in the future.
Surgo (Pty) Ltd does not charge any application fees.
Your CV will be retained in our database for future opportunities. If you prefer for it not to be kept on record, please email .
Originally posted on Himalayas
Skills mentioned
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About Surgo PTY Ltd
Listing details & historyShowHide
- Employer posted
- 12 Oct 2026
- Last confirmed open
- Not yet confirmed
- Source
- Job board
- Degree
- Not mentioned
- Visa
- Not stated
- Timezone
- Not stated
- Languages
- English, German
- Location evidence
- “Requirements Fluent in German (C1 or C2) and English (read, write, speak) Basic proficiency in English for internal communication Previous experience in customer support or a related field preferred Must reside in Namibia Reliable fibre internet connection required Soft Skills Strong customer orientation with a genuine desire to help Friendly, supportive, and patient demeanour Excellent problem-solving and results-driven mindset Collaborative team player with a positive attitude Efficient, organized, and self-motivated working style Salary: Market related Equipment: Provided If this sounds like the opportunity for you, we'd love to hear from you!”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
History
- 12 Oct · Added to Remotavia
