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Remotavia
Kulture Talent

Danish Customer Advisor

Remote in set countriesPortugal onlyFull-time

Posted 3 days ago

Who can apply

Portugal only

Salary

Not disclosed

Level

Mid level

Full-time

Timezone

UTC -1 to +0

About the role

    RESPONSABILITIES:

    • Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
    • Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
    • Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information

    REQUIREMENTS:

    • Native or near native level of Danish
    • Good level of English (it will be to work in an international company)
    • Highschool Degree
    • Microsoft Office Knowledge
    • Dynamic and Proactive
    • Good communication skills
    • Based in Portugal - WORK FROM HOME
    • Experience with attending customers will be a plus

    ON OFFER:

    • Basic salary for 14 months
    • Performance Bonus
    • Work from home

Originally posted on Himalayas

Skills mentioned

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Apply on Himalayas

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Listing details & historyShow
Employer posted
22 Oct 2026
Last confirmed open
Not yet confirmed
Source
Job board
Degree
Degree preferred
“Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information REQUIREMENTS: Native or near native level of Danish Good level of English (it will be to work in an international company) Highschool Degree Mic”
Visa
Not stated
Timezone
Not stated
Languages
English
Location evidence
“Remote — Portugal”

Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.

History

  • 22 Oct · Added to Remotavia

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