Customer Support Specialist (English & Spanish Speaking) - LATAM Regio
Posted 10 days ago
Who can apply
Peru only
Salary
Not disclosed
Level
Entry level
Full-time
Timezone
UTC -5
About the role
Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
About the role:
We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
You will be doing:
- Answer to incoming requests from customers via live chat
- Identify customer needs and help customers use specific features
- Analyze and reporting product malfunctions
- Follow up with customers to ensure their basic technical and product related issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
Your expertise to meet the requirement:
- You should be proficient in English and Spanish languages
- You must have work experience in support
- You must have excellent communication skills
- You should have strong teamwork skills
- You should have excellent PC skills
- You must have high attention to details
- You should have multi-tasking abilities
- You must be flexible to work in different shift schedules (day & evening & night) and on weekends
We appreciate:
- Ability to quickly and efficiently solve tasks
- Independence, responsibility, initiative, and keep attention to detail
- A flexible and systematic approach to solving complex problems
- Experience in sports betting/gambling industry is a plus
We offer:
- Fully remote job - work from anywhere you want
- Competitive compensation
- 28 paid days off per year
- Seniority leave
- Real career opportunities and professional growth
- The great team across the world
Hiring Stages:
- Online Assessment
- Introductory Call
- Hiring Manager Round
- Candidate Reference Check
- Offer Letter
Originally posted on Himalayas
Skills mentioned
Interested in this role?
You apply directly with the listing source. Remotavia never charges candidates.
Check your resume
See which keywords from this job your resume is missing.
Track this application
Add it to your board and get a follow-up reminder.
Draft a cover letter
An honest first draft from your resume and this job.
Prepare for interviews
Likely questions based on this job description.
About Torrero
Listing details & historyShowHide
- Employer posted
- 15 Oct 2026
- Last confirmed open
- Not yet confirmed
- Source
- Job board
- Degree
- Not mentioned
- Visa
- Not stated
- Timezone
- Not stated
- Languages
- English, Spanish
- Location evidence
- “You will be doing: Answer to incoming requests from customers via live chat Identify customer needs and help customers use specific features Analyze and reporting product malfunctions Follow up with customers to ensure their basic technical and product related issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Your expertise to meet the requirement: You should be proficient in English and Spanish languages You must have work experience in support You must have excellent communication skills You should have strong teamwork skills You should have excellent PC skills You must have high attention to details You should have multi-tasking abilities You must be flexible to work in different shift schedules (day & evening & night) and on weekends We appreciate: Ability to quickly and efficiently solve tasks Independence, responsibility, initiative, and keep attention to detail A flexible and systematic approach to solving complex problems Experience in sports betting/gambling industry is a plus We offer: Fully remote job - work from anywhere you want Competitive compensation 28 paid days off per year Seniority leave Real career opportunities and professional growth The great team across the world Hiring Stages: Online Assessment Introductory Call Hiring Manager Round Candidate Reference Check Offer Letter Originally posted on Himalayas”
Details are read from the listing text. They are not a guarantee of work authorization; confirm with the employer.
History
- 15 Oct · Added to Remotavia
