Associate Lead - OpenData Clinical

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

OpenData Clinical is global reference data on sites and investigators.   As our Associate Lead, you will lead a remote team of 30-50 freelancers who do rule-based web research and identify investigators and sites related to OpenData while following compliance and quality standards.   You will support in improving business processes and drive process improvements as well as technology improvements. You are fully responsible for your team's performance (efficiency and quality). Your primary focus is to improve process efficiency and reduce defects.   To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, methodical, and socially skilled. You communicate effectively with managers, analysts, and researchers.   The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You'll Do

• Lead a team with a headcount of 30-50
• Implement impactful quality and efficiency projects
• Build a dynamic, proactive, and high-performing team
• Own your team’s KPIs and its performance
• Escalate all risks and incidents early and unambiguously 

Requirements

• 1+ years of working experience
• Proven knowledge of business process design, management, and optimization
• Skilled with spreadsheets
• Comfortable working remotely in an international environment

Nice to Have

• Experience in the Life Sciences industry, particularly clinical trials terminology
• People management experience

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.
• Follow the application process and submit your resume.
• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision. 

Perks & Benefits

• Opportunity to work in a diverse and international workspace
• Life insurance
• Charity bonus
• Fitness reimbursement

Compensation

• Total compensation: 25,000 - 38,000 EUR
• The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.   As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.   If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].