Application Support Engineer – Simulation Tools
Remotavia does not process applications — you apply directly with the employer (via the source listing).
Remotavia Key Facts
- Found by Remotavia
- 13/10/2026, 10:24:33 UTC
- Employer posted
- 13/10/2026
- Verified
- Not verified
- Source
- Aggregator: Himalayas
- Degree / experience
- Not mentioned
- Timezone
- Not specified
- Visa / authorization
- unknown
- Languages
- English
Role at a glance
We are looking for an Application Support Engineer to ensure the stable and efficient operation of a portfolio of simulation tools. You will be responsible for delivering high‑quality application services while ensuring SLA commi…
Can I apply?
Source evidence: “Remote — Portugal”
Evidence is extracted from the listing; eligibility is not a guarantee of legal work authorization.
Remotavia history
- First observed: 13/10/2026
Reopen / repost observations: 0.
Ghost-risk estimate: Not enough historical data. Reposts do not establish that an opening is fake.
Overview
We are looking for an Application Support Engineer to ensure the stable and efficient operation of a portfolio of simulation tools. You will be responsible for delivering high‑quality application services while ensuring SLA commitments to end users.
Key responsibilities
- End‑to‑end ownership and operational follow‑up of simulation tools (e.g. Ansys, Aspen Engineering Suite, StarCCM, JMP, Minitab, Arena, @Risk, among others).
- Provide advanced functional support to users, including topics related to application, server and database interactions.
- Analyze, test and document the installation of complex software on end‑user environments.
- Manage and follow up software deployments (inventory, monitoring, CMDB updates).
- Coordinate upgrades and large‑scale rollouts of new software versions.
- Support and challenge end‑user requests in collaboration with the Service Desk.
- Handle level 2 and level 3 incidents using a ticketing tool (e.g. Helix).
- Manage critical incidents and escalations.
- Monitor application stability and license usage.
- Work with software vendors and internal teams to troubleshoot and resolve issues.
- Contribute to projects related to industrial constraints, security, compliance and application governance.
- 3 to 7 years of experience in Application Support or similar technical roles.
- Experience supporting technical or scientific applications, ideally simulation tools.
- Knowledge of Windows environments, software deployment and licensing concepts.
- Strong analytical and troubleshooting skills.
- Good communication skills and a user‑oriented mindset.
- Fluent technical English (written and spoken).
Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services
Originally posted on Himalayas
Responsibilities
- End‑to‑end ownership and operational follow‑up of simulation tools (e.g. Ansys, Aspen Engineering Suite, StarCCM, JMP, Minitab, Arena, @Risk, among others).
- Provide advanced functional support to users, including topics related to application, server and database interactions.
Remote eligibility
Accepted locations: Portugal.
Listing says: “Remote — Portugal”
Timezones (UTC offsets): -1, 0
About Inetum
Company details have not been provided yet.
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